The Canadian Immigration and Citizenship website had been affected by a loop error and had been causing great confusion and concern for the users of the website. The website seems to redirect the users to the language selection page even after the users have logged in using their correct GCKey and the correct password.
The website belongs to the Immigration and Citizenship department of the Canadian government. Being one of the most preferred countries by international students and a country that welcomes immigrants with warmth, the site is heavily dependent on the Canadian government.
Having error messages on such a busy and important website has also given rise to concern and confusion on the part of users. The site provides some of the most important features, like applications to emigrate to Canada for students, workers, or even tourists. Being such a serious and sensitive issue, the applicants were really concerned about their applications. While some of them thought the problem was due to an issue in their application, others thought the problem was with their personal computer or device.
The user must have a unique GCKey and a password in order to log in through the page. A GCKey is a unique electronic credential issued by the Canadian government. It is one of the most important factors that one must possess to avail of the online services provided by the Canadian government.
Are you a user who ran into the same problem and wants to know what’s going on with your application? If the problem persists for you and you are confused as to what to do, here is a simple trick that can help you with the Canada CIC Immigration website loop fix. It will help you log in to your CIC account and use the website to get the service you need without getting a loop error.
As most of you have doubted, the problem is not that of your personal device. The actual problem lies with the design of the site itself. The loop error results from the cookies generated by the Canada CIC Immigration website. Cookies are pieces of text that are generated by the website you visit and sent to your browser. The actual function of website cookies is to keep records of your visit to a particular site so that your next visit to the same site can be made easier. Ironically, it seems as if the same cookies are the ones that are causing the problem here.
Here are a few simple steps that can be used for the Canada CIC Immigration website loop fix. Give it a try to fix the CIC login-not working problem on your system.
1. Open the CIC website in the Google Chrome browser.
As for the first step, open the website using the Google Chrome browser. As the website is completely loaded, the link will appear on the top of the website, which is known as the website address bar. There will be a small ‘lock’ icon on the address bar. When you click the lock icon, several options will be displayed. Among the show replies, select ‘Cookies.’
2. Clear Cookies
Once you select the Cookies option, different cookies from the website will be displayed on the screen. In order to fix the issue of the loop, select each cookie and click ‘remove’ until all the cookies are deleted. Make sure all the cookies are deleted on the same browser and click the Done button once they are deleted.
3. Login with GC Key
Once you have completely deleted all the cookies and pressed one, log in once again using your credentials. This time, you will be able to access all the services provided by the website without being redirected into a loop.
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Frequently Asked Questions
1. Is the error in the Canadian website a problem with my personal device?
As long as you are able to use other websites and internet services without any disturbance or error, it can be inferred that the error is not of your device but of the website itself. Many users have reported having issues with the Canadian CIC website.
2. What is the fix for the Canadian CIC website loop problem?
Many people who try to log in to the website face the problem of being redirected to the language selection page of the website. As a result, people cannot use any other feature provided by the website, and until now, there has been no official fix given by the Canadian government that can help the users with the problem.
The only fix that seemed to have worked was deleting the cookies from the website. While there are claims that opening the browser in private mode will help, that solution only seems to work the first time, and if you try again in private mode, the problem seems to appear there too.
3. Is using private mode or incognito mode effective against the problem?
While opening the site in private mode or incognito mode seems to work for the first time, logging in a second time will pose the same problem faced in normal browsing mode. One of the possible explanations for this is the storage of the cookies while opening the website for the first time in private or incognito mode.
4. Is deleting the cookies an effective way?
So far, deleting cookies from the website has been an effective way, and this seems to work very effectively each time. The only problem is that the user must remember to delete all the cookies before trying to utilize any option from the website. Otherwise, they will be again redirected to the language selection page, just like the previous times.
5. Is something wrong with my GCKey username and password?
If you are a user who is able to log in without any error but is faced with the issue of redirecting, it is safe to assume that there is nothing wrong with your credentials but the effect is the result of the cookies generated by the website.